Privacy Policy
At Python Academy Sri Lanka, we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
Last Updated: August 2nd, 2025 | Effective Date: August 1st, 2025
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number when you fill out contact forms or apply for courses
- Educational Background: Programming experience level, educational qualifications, career goals
- Communication Records: Messages, inquiries, and feedback you send to us
Automatically Collected Information
- Website Usage Data: Pages visited, time spent on site, click-through rates, browser type and version
- Device Information: IP address, device type, operating system, screen resolution
- Cookies and Tracking Technologies: As described in our Cookie Policy
Legal Basis for Processing
- Consent: When you voluntarily provide information through forms or consent to cookies
- Legitimate Interest: For website analytics, security, and improving our services
- Contract Performance: To provide educational services and respond to inquiries
Data Retention Periods
- Contact Form Data: Retained for 24 months or until request for deletion
- Website Analytics: Anonymized data retained for 36 months
- Marketing Communications: Until consent is withdrawn
How We Use Your Information
Primary Uses
- Respond to your inquiries and provide customer support
- Process course applications and enrollment
- Provide educational services and course materials
- Send important updates about our services and programs
Data Sharing Practices
- No Sale of Personal Data: We never sell your personal information to third parties
- Service Providers: Limited sharing with trusted partners for website hosting, analytics, and email services
- Legal Requirements: Only when required by law or to protect our rights and safety
Marketing Communications
- Course updates and educational content (with your consent)
- Programming tips and industry insights
- Special offers and early registration opportunities
Website Analytics and Improvement
- Analyze website performance and user experience
- Improve our courses and educational materials
- Understand user preferences and behavior patterns
How We Protect Your Data
Security Measures
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted
- Secure Data Storage: Personal information stored in encrypted databases with restricted access
- Regular Security Updates: Systems and software updated regularly to prevent vulnerabilities
Access Controls and Monitoring
- Limited Access: Only authorized personnel have access to personal data
- Activity Monitoring: All data access activities are logged and monitored
- Background Checks: Staff handling personal data undergo security clearance
Breach Notification Procedures
- Immediate Response: Security incidents addressed within 24 hours of detection
- User Notification: Affected users notified within 72 hours if personal data is compromised
- Regulatory Compliance: Authorities notified as required by applicable data protection laws
Your Privacy Rights
Right to Access Personal Data
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your personal data in a commonly used electronic format.
Right to Rectification and Erasure
You can request correction of inaccurate personal data or deletion of your personal data when it's no longer necessary for the purposes it was collected or when you withdraw consent.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and transmit it to another data controller without hindrance.
Right to Object to Processing
You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
How to Exercise These Rights
To exercise any of these rights, please contact us using the contact form on our website. We will respond to your request within 30 days and may require verification of your identity.
Note: Some requests may be subject to legal limitations or exceptions, which we will explain if applicable to your situation.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly.